In response to public health directives to help prevent the spread of novel coronavirus, Community Colleges of Spokane has moved to remote operations. The following information has been compiled to support students in accessing student services across Spokane Community College and Spokane Falls Community College.
Student Affairs employees in financial aid, admissions/registration, academic advising, testing etc. are working either in the office or remotely to support you in registering and succeeding in spring classes. We appreciate your patience as it may take longer to respond to your requests.
- Don’t forget to register for Spring Quarter classes! You can register for classes online through ctcLink.
- Please keep in contact with your instructors regarding alternative/online instruction plans for your Spring Quarter classes.
- Please note this is not an exhaustive list, but it will be updated. If you are not finding the information you need below, please email sfcc.admissions@sfcc.spokane.edu.
Online support services
SFCC Online Learning is here to help students and employees with their questions about online technology tools including Canvas, LinkedIn Learning and Zoom. Students and staff have access to 24/7 Canvas chat support and other resources, including eTutoring, online libraries, canvas training and college prep.
For assistance with Canvas and Office 365, contact the IT Support Center.
Admissions and Registration
The Admissions and Registration offices process applications, help register students for classes, evaluate transfer credit and more. Online registration is continuing uninterrupted, and the office is open through Spring Break.
Staff continue to serve students by phone, email, and in-person using social distancing.
Phone: 509-533-3500 | Fax: 509-533-3237
Email: sfcc.admissions@sfcc.spokane.edu
Location and Hours:
Student Union Bldg. 17, Lower Concourse
Monday- Tuesday, 8 a.m.- 4:30 p.m.
Wednesday, 10 a.m.- 4:30 p.m.
Thursday, 8 a.m.- 4:30 p.m.
Friday, 8 a.m.- 3:00 p.m.
Cashier's Office
Phone: 509-533-3569
Email: sfcc.cashiersoffice@sfcc.spokane.edu
Location and Hours:
Building 17, Lower Concourse
In-person Monday- Friday, 9 a.m. - 2 p.m.
By phone Monday- Friday 8 a.m. - 9 a.m., and from 2 p.m. - 4 p.m. to take payments over phone
Counseling/Academic Advising
The Counseling Center assists students with deciding which classes to take and offers educational planning, including degree plans and class listings. Counselors are also available to help with mental health counseling.
Staff continue to serve students by phone, email, and in-person using social distancing.
Phone: 509-533-3525
Email: sfcc.counseling@sfcc.spokane.edu
Location and Hours:
Building 30, 2nd Level
Remote Hours: Monday- Friday, 8 a.m. to 4 p.m. Services provided by phone, Zoom or email. Call or email to schedule an appointment in one of these formats.
Request Online Assistance
Disability Support Services
This offices provides services to students in the form of: helping complete the admissions process, referral counseling or academic advising, classroom accommodations, priority registration, referral to resources on and off campus and use of assistive technology.
Staff continue to serve students by phone, email, and in-person using social distancing.
Phone: 509-533-4166 | Fax: 509-533-4171
Email: sfcc.DSS@sfcc.spokane.edu
Location and Hours:
Student Union Bldg. 17, Upper Concourse
Monday- Friday 8 a.m. – 4:30 p.m.
Early Learning Center
Phone: 509-533-3623
Email: Jennifer.ross@ccs.spokane.edu
Location and Hours:
Building 29
Monday- Friday, 7 a.m. - 4:30 p.m.
Financial Aid
Financial Aid staff connect students with tools and resources to help pay for college, including grants, scholarships and federal student loans.
At this time, disbursement of financial aid funding will begin starting April 8 at 2 p.m. If you are experiencing hardship due to the change in modality of courses for spring quarter, please contact the financial aid office as soon as possible.
Staff continue to serve students by phone, email, and in-person using social distancing.
Phone: 509-533-3550 | Fax: 509-533-3547
Email: sfcc.finaid@sfcc.spokane.edu
Location and Hours:
Student Union Bldg. 17, Upper Concourse
Phone Hours: Monday- Friday, 8 a.m. – 4 p.m.
In-Person Hours: Monday- Friday, 10 a.m. – 2 p.m.
Global Education
The Global Education office will remain open to serve our international students with travel questions, registration and getting ready for Spring Quarter, starting a week later on April 13. However, to practice social distancing, we recommend contacting us by email or phone when possible.
Phone: 509-533-4131
For current students with immigration/visa/class registration questions, please email us at:
Christiana.Hennings@ccs.spokane.edu
For all other inquiries:
Globalprograms@ccs.spokane.edu
Location and Hours:
Building 17, Room 107A
Monday- Friday, 8 a.m. - 4:30 p.m.
Office of Concurrent Enrollment Programs
Helping students with Running Start, Gateway to College, Spokane Falls On Track Academy Program, College in the High School and CTE Dual Credit.
Staff continue to serve students by phone, email, and in-person using social distancing.
Phone: 509-533-3435
Email: sfcc.concurrentenrollment@sfcc.edu
Location and Hours:
Student Building, 17, Room 150 (lower concourse)
Monday- Friday, 8 a.m. - 4:30 p.m.
Outreach and Recruitment
This office helps to connect students, parents, teachers and community members with SFCC. They strive to be a go-to resource for all things before starting a class.
Staff continue to serve students by phone, email, and in-person using social distancing.
Phone: 509-533-3190
Email: sfcc.campustours@sfcc.spokane.edu
Location and Hours:
Building 30, room 116
Request a Tour
Stomping Grounds College Store
College bookstores will be open throughout break with reduced hours as long as the campus is open. We encourage students to shop online, where shipping is FREE on all items.
Rental books are due back by closing on March 25, however, the charge date has been extended to April 6. Students can also print a free shipping label to return their rentals. Follow the links sent to your email on file reminding you to return rentals. It must be post-marked by March 25.
Phone: 509-533-3565
Location and Hours:
Building 17, Student Union Building
Monday- Friday, 9 a.m. - 2 p.m.
Testing
The Testing Center is open and offering limited vendor and proctor testing to ensure social distancing. Appointments are recommended at this time.
Staff continue to serve students by phone, email, and in-person using social distancing.
Phone: 509-533-3401
Email: sfcc.testing_ctr@sfcc.spokane.edu
Location and Hours:
Building 30, Room 104
Monday- Friday 8 a.m. – 4:30 p.m.
Tutoring
The Tutoring Center will be open through March 25 as a computer lab site for students to access their online finals or print their final exams. Staffing crews will be there to ensure social distancing protocols are followed.
Staff continue to serve students by phone, email, and in-person using social distancing.
Phone: 509-533-3934
Email: askastudent@sfcc.spokane.edu
Location and Hours:
Building 30, Room 115
Wednesday, March 18- Wednesday, March 25, 8:30 a.m. – 3:30 p.m.
Veterans Resource Center (VRC) & Fairchild AFB Education Center
The Veteran's Resource Center and Fairchild Air Force Base Education Center are continuing to field calls and assist students by phone, through email and in person with proper social distancing.
VRC Phone: 509-533-3900 or 509-533-3504
Email: sfcc.veteranscenter@sfcc.spokane.edu; veteranscenter.sfcc@sfcc.spokane.edu
Location:
Building 2, room 001
Hours: Monday- Friday, 8 a.m. – 4:30 p.m.
Location of Fairchild AFB:
6 West Castle Street, Suite 122, Fairchild AFB, WA 99011
Phone: 509-533-8937
Email: sfcc.fafb@sfcc.spokane.edu
Hours: Monday- Thursday, 8 a.m. – 4:30 p.m.
Workforce Transitions
Staff continue to serve students by phone, email, and in-person using social distancing.
Phone: 509-533-3042 | Fax: 509-533-3312
Email: sfcc.ws-workstudy@sfcc.spokane.edu
Location and Hours:
Student Union Bldg. 17, Upper Concourse
Monday- Friday, 8 a.m. – 4:30 p.m.
Workstudy
The Work Study Program provides the opportunity for students to earn money while gaining work experience. It can provide some regular monthly income to help offset educational expenses and reduce loan debt.
Students in work study will continue their employment once Spring Quarter begins.
Staff continue to serve students by phone, email, and in-person using social distancing.
Phone: 509-533-3540 | Fax: 509-533-3547
Email: sfcc.ws-workstudy@sfcc.spokane.edu
Location and Hours:
Building 17, Upper Concourse
Monday- Friday, 10 a.m. –2 p.m.
For more information regarding resources available to students such as tutoring, food bank or child care please visit Student Resources.