Signed up but didn't get the text message?
Your cell phone may think the alert message is spam.
Our alerts come from the following numbers:
- 226787
- 67283
- 78015
- 81437
- 77295
Apple/iOS Users
- On your iPhone's home screen, tap the Settings menu to open it.
- Scroll down and tap Phone.
- Under the Call Silencing and Blocked Contacts list, tap Blocked Contacts to see which contacts are listed. Check for any of the numbers listed above.
- If you have Filter Unknown Contacts enabled, you will need to make a contact with the above numbers. Any missed alerts should appear in your unknown contacts filter.
- To view filtered messages, open the Messages app, then tap Filters. On the next screen, you’ll see folders for your text messages. Tap Unknown Senders to see messages from accounts not in your Contacts list.
Android
- Open the Messages app
- Click the three vertical dots at the right of the search bar
- Select Spam & Blocked
- Any incoming alerts in this list can be opened select them and then a dialog to mark as not spam can be chosen.
All students and staff in the Community Colleges of Spokane (CCS) database are automatically added to the Rave Alerts system. If the phone number on file is a mobile device, an SMS message and voice message should be sent out when alerts are pushed.
To manage or update your information on Rave Alerts, visit GetRave.com/login/ccs
Log in
Your username is the email registered with your school. If you do not know your password (you should have received an email from Rave when your account was initially created), use the “Forgot Password” link and follow the steps to access your account.
Update your information
Once in your account, make sure your contact information is correct. Also, be sure your mobile phone number is classified as a mobile number. Use the test button if necessary to make sure you’re receiving notifications. Be sure to add any other numbers or emails you wish to receive alerts.